Shipping & Delivery Policy
COOLABAH CONTAINERS
ABN: 31 369 820 801
This Shipping and Delivery Policy outlines the terms and conditions related to the delivery of shipping containers purchased from Coolabah Containers. By placing an order with us, you agree to the terms set out in this policy.
1. About Coolabah Containers
Coolabah Containers is an Australian company specialising in the sale and delivery of new and used shipping containers across Australia.
Company Details:
Coolabah Containers
ABN: 31 369 820 801
Address: 20 Coolabah Road Sandy Bay TAS 7005, Australia
Phone: +61 489 996 284
Email: info@coolabahcontainers.com
2. Delivery Areas
Coolabah Containers provides delivery services throughout Australia, including major cities, regional areas, and rural locations.
Delivery availability may vary depending on:
- Distance from the nearest depot
- Accessibility of the delivery site
- Local transport regulations
- Weather or road conditions
If delivery to your location is not possible, our team will notify you and discuss alternative arrangements.
3. Delivery Timeframes
Delivery times vary depending on product availability and delivery location.
Typical delivery timeframes are:
- Major cities: 2 – 7 business days
- Regional areas: 5 – 10 business days
- Remote areas: 7 – 14 business days
These timeframes are estimates only and may change due to:
- Transport scheduling
- Weather conditions
- Road access limitations
- High demand periods
Customers will be notified when their delivery is scheduled.
4. Delivery Costs
Delivery costs depend on several factors, including:
- Distance from the nearest depot
- Container size and type
- Delivery equipment required
- Site accessibility
A delivery quote will be provided before your order is confirmed.
Additional charges may apply if special delivery equipment or multiple delivery attempts are required.
5. Delivery Method
Shipping containers are typically delivered using specialised tilt tray trucks or side loader trucks designed for safe container transport and placement.
The delivery driver will place the container at the agreed location on your property where safe and accessible.
The driver will make reasonable efforts to place the container according to your instructions, but final placement may depend on site conditions and safety requirements.
6. Customer Site Requirements
Customers are responsible for ensuring the delivery location is suitable for container placement.
Before delivery, customers must ensure:
- Clear access for delivery trucks
- Adequate space for manoeuvring the truck
- Firm and level ground for container placement
- No overhead obstructions (such as power lines or trees)
- Necessary permits or council approvals are obtained if required
If delivery cannot be completed due to site access issues, additional charges may apply for re-delivery.
7. Failed Delivery
A failed delivery may occur if:
- Site access is blocked or restricted
- The ground is unsafe or unsuitable
- Required permits are not available
- Delivery instructions cannot be followed safely
In such cases:
- The container may be returned to the depot
- Additional transport and handling fees may apply
- A new delivery date will need to be scheduled
8. Inspection Upon Delivery
Customers are encouraged to inspect the container upon delivery.
Once the container has been delivered and accepted on site, it is considered successfully delivered.
If there are concerns regarding the container condition, customers should notify Coolabah Containers immediately.
9. Delivery Delays
While we strive to meet scheduled delivery times, delays may occur due to circumstances beyond our control, including:
- Severe weather
- Traffic disruptions
- Mechanical issues
- Transport logistics
- Road closures
Coolabah Containers will communicate any delays and arrange a new delivery schedule where necessary.
10. Ownership and Risk
Ownership of the container transfers to the customer once:
- Full payment has been received, and
- The container has been delivered to the agreed location.
From this point, the customer assumes responsibility for the container.
11. Contact Us
For delivery inquiries or to schedule a shipment, please contact us.
Coolabah Containers
ABN: 31 369 820 801
Address:
20 Coolabah Road
Sandy Bay TAS 7005
Australia
Phone:
+61 489 996 284